Meera Shah
Meera Shah
Behavioural Science & Applied Psychology Lead
NatWest Group

Meera is a Senior Behavioural Scientist at NatWest, currently training to become a Chartered Occupational Psychologist.

She joined NatWest 9 years ago and has over 6 years’ experience in senior HR business partnering and consultancy roles. Three years ago she moved into the Behavioural Science and Applied Psychology team at NatWest where she applies behavioural science research, methods, and practice to support and evaluate customer and colleague services and products.

Her recent focus has been on building and maintaining trust with customers and colleagues, barriers to effective decision making, and building a psychologically safe culture.

From 2018 to 2021 she was also Co-Chair for NatWest’s Global Colleague Disability network and is passionate about making the organisation more inclusive for everyone.

My Sessions
CONSUMER DUTY SESSION 2: Is Consumer Understanding the Keys to the Kingdom of Consumer Duty?
Presentation Broadgate